After you do that, the dialog box changes to show Ignore, Report, and Reopen. If you don’t want Apple to automatically receive information about crashes, go to the Security & Privacy section of System Preferences, click Privacy, select Diagnostics & Usage, and uncheck Send Diagnostic and Usage Data to Apple. An item in your old open window might have caused the crash.” Prevailing computer wisdom says, “Don’t re-open old windows unless necessary. The dialog box might ask you whether you want to reopen the old crashed window. If the problem is isolated to one app and one occurrence, you don’t need to bother with troubleshooting your Mac.Īn error message appears after the crash, along with the option to send Apple a diagnostic report of the incident. If you reopen the app, and it runs smoothly, the problem might be an isolated incident and shouldn’t trouble you further. Sometimes an application on your computer crashes while you are using it. If the problem persists, try entering your computer into Apple Safe Mode for troubleshooting. Your Mac computer might freeze or crash for any number of reason.īut the process for fixing your problem through troubleshooting is similar for each case, whether you have crashing or freezing apps, or a spinning beach ball. New software might jumble with the existing system. Applications crash by “quitting unexpectedly”. An older computer will start freezing for longer periods of time when executing demands. Your Mac computer as it gets older, and as perfect as the operating system seems, can go haywire and start to spout errors. Using Safe Mode To Troubleshoot Your Crashing Mac Computer July 20, 2017
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